Privacy Policy & Booking Terms

Your privacy matters to us. Review our policies, booking terms, and deposit requirements below.

Booking Terms

Deposit & Cancellation Policy

$50 Booking Deposit Required

A non-refundable deposit of $50.00 is required at the time of booking to secure your appointment. This deposit is applied toward the total cost of your detailing service and will be deducted from your final balance on the day of service.

The deposit ensures that our schedule is reserved exclusively for your vehicle and helps us maintain reliable service for all clients across the Puget Sound area.

Deposits are processed securely through our Square booking platform at the time of appointment confirmation.

Cancellation Policy

We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours notice prior to your scheduled service time. Cancellations made with less than 24 hours notice will forfeit the $50 booking deposit.

To cancel or reschedule, contact us by phone at (360) 960-0104 or by email at bern.roberto08@gmail.com.

No-Show Policy

If you are not available at the agreed-upon location at the time of your appointment and have not provided prior notice, the appointment will be considered a no-show. The $50 deposit will not be refunded for no-show appointments.

Payment

The remaining balance of your service is due upon completion of the detail. We accept all major credit cards, debit cards, Apple Pay, Google Pay, and cash. Payment is processed on-site through our secure Square terminal.

Privacy

Privacy Policy

Last updated: September 25, 2026

Information We Collect

When you book a detailing appointment with Bernardone Auto Detailing LLC, we collect the following information to provide our services:

  • Your name and contact information (phone number, email address)
  • Your vehicle information (make, model, year, condition)
  • Your service location address
  • Payment information (processed securely through Square)
  • Appointment preferences and service history

How We Use Your Information

We use the information we collect solely for the purpose of:

  • Scheduling and confirming your detailing appointments
  • Communicating with you about your service (confirmations, reminders, follow-ups)
  • Processing payments and deposits
  • Improving our services and customer experience
  • Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Square: Our payment and booking platform, which processes transactions securely
  • Service providers: Third-party tools that help us manage appointments and communications
  • Legal requirements: When required by law or to protect our legal rights

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed exclusively through Square's PCI-compliant platform and is never stored on our systems.

Photos & Media

We may photograph vehicles before and after detailing services for quality documentation and portfolio purposes. Photos may be used on our website, social media, or marketing materials. If you do not wish to have your vehicle photographed or featured, please let us know before the start of your appointment.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Request that we stop using your vehicle photos in marketing materials

Contact Us

If you have any questions about this privacy policy, our booking terms, or the $50 deposit requirement, please contact us:

Ready to Book Your Detail?

Secure your appointment with a $50 deposit. The deposit is applied toward your total service cost.

Book Now — $50 Deposit